FAQs2021-09-16T11:43:01-04:00

Using The App

How secure is Weekly?2021-11-03T16:47:28-04:00

We use a service called Plaid to sync transaction and account information from users’ financial institutions. Plaid handles all the authentication and Weekly only receives the financial information you choose to share. You can read all about Plaid security practices here: https://plaid.com/safety/

Since Plaid handles all the authentication, no login credentials are ever shared with Weekly. The only data we receive from Plaid is transaction and account data (like account names and balances). All data transferred from our servers to the Weekly app is encrypted over https connections.

Also, if you ever want to cancel, we can delete your data for you permanently — just send an email to [email protected]

Does this app work if I’m not paid weekly?2021-09-13T19:29:27-04:00
Definitely. Regardless of how often you’re paid Weekly will average out your income and committed expenses to give you a weekly Safe-to-Spend.
How much does Weekly cost?2021-10-13T12:26:04-04:00

Weekly is a subscription-based app for $7.99 per month or $79.99 per year (17% discount). We believe that the way to build the best possible app for our users is to have our users pay for the app. We aren’t looking to make money with advertising or selling your data.

We’re striving to build the most supportive, intuitive, and approachable budgeting app on the market and we’re grateful for our users that support our mission.

Is Weekly available on Android or desktop?2021-09-13T19:32:36-04:00

Weekly is currently available on iOS only. We hope to extend to other platforms in the future but don’t currently have a timeline for expanding.

Why doesn’t my Safe-to-Spend match my checking account balance?2021-10-13T12:28:20-04:00

If you’re just getting started with Weekly it’s possible that your checking account balance may be less than your Safe-to-Spend.

If this is the case we recommend increasing your committed savings amount to keep your spending less than the cash you have on hand. Over time your reduced spending will increase the cash in your checking account and you’ll be on a path towards greater financial freedom.
How do I share Weekly with a partner?2021-09-13T19:26:00-04:00
Weekly is built with real-time data which allows you to log in to the same account on multiple devices and share your data.

In order to share your account with a partner, you’ll need to share your account credentials. This is possible with social logins like Facebook and Google but it’s easiest to do this when you create your Weekly account with a unique email and password.

If you have created an account with a social login already and you aren’t able to share your social login information with a partner but you’d like to share a Weekly account, reach out to our support team and we’ll help move your data over to an email-based account.
Weekly is saying my Safe-to-Spend number is in the negative. What do I do?2021-09-20T15:58:33-04:00

If your Safe-to-Spend number is in the negative, that is an indication that you need to increase your recurring income or decrease your recurring expenses.  That being said, if you make income that is not recurring and instead “lumpy”, it is possible to start your week with a negative Safe-To-Spend and still be “OK” — when the one-off income comes in, you can add it to the Weekly tracker as income for that week.  Depending on the size of that income and your spending in the week, this may turn your balance positive putting you back in the green.

Core Concepts

How does rollover work?2021-09-13T19:27:16-04:00

At the end of each week, you have the option to roll over your remaining Safe-to-Spend into the next week. The rollover is cumulative which helps ensure you are spending less than you earn on average.

If your Safe-to-Spend is positive, rolling over the remainder will increase your spending power for the following week. Turning off the rollover will keep the extra money safely in your bank account.

If your Safe-to-Spend is negative we generally recommend rolling that amount forward and working to catch up on your spending the following week. Sometimes, however, it’s better to get back on track than to try to keep catching up. If catching up feels like a non-starter then cut your losses, turn off the rollover, and start fresh.
What is a committed expense vs. a day-to-day expense?2021-09-13T19:22:12-04:00

There are two types of expenses within Weekly – committed and day-to-day expenses.

An expense is considered “committed” if it happens at a regular interval for a known amount. Subscriptions, bills, and loan payments are examples of committed expenses. Savings goals are also considered committed expenses. Since these expenses are for a defined amount they’re easy to budget for.

Weekly takes your regular income and subtracts all of your committed expenses to discover your weekly Safe-to-Spend amount. Your Safe-to-Spend is used to cover all your day-to-day expenses like groceries, gas, clothing, and entertainment.

Many budgeting apps ask you to estimate how much money you’ll spend on day-to-day expenses. We believe this approach adds unnecessary complexity to your budget. Instead Weekly has a single bucket for all of your day-to-day expenses – your Safe-to-Spend. At the beginning of each week, your Safe-to-Spend is increased by your weekly Safe-to-Spend amount so you can take budgeting one week at a time.

What is considered regular income?2021-09-13T19:18:05-04:00

Regular income is the starting point for building a budget. It is simply the average amount of money available to cover all expenses. For many people, regular income is simply their net paycheck.

Even if you don’t have a regular paycheck (or any paycheck at all) you’ll still need to determine how much you can safely spend. If your income is irregular (from contract or “gig” work) it may be helpful to average your income over the past three months and start there. (Make sure to reduce this number by any taxes you’ll need to pay if they aren’t being deducted when you’re paid).

In some cases, you may have a one-off income like a birthday check or a bonus at work. You can add this income directly to your Safe-to-Spend just like you would add a day-to-day expense. Tap the plus button on the Dashboard and simply select “income” instead of “expense” at the top of the page.

Why does Weekly budget with averages?2021-09-13T19:09:46-04:00

Weekly is different from most other budgeting apps. Many other tools track your income and expenses month over month. Some apps provide a spending amount based on your checking account balance and upcoming bills and income.

Although these approaches have merit – we believe that budgeting can be simplified to better support our psychological patterns as humans. Using an average weekly Safe-to-Spend amount gives you the same amount of money to spend every week. This simple change helps create healthy patterns of regular spending and avoids the spending roller coaster that’s common when trying to tackle spending a whole month at a time.

With Weekly, you’re able to check in with your budget and make adjustments every seven days. Monthly budgets only provide a restart 12 times per year. These regular check-ins help to quickly identify when your spending is going off the rails and can help get you back on track.
How is my weekly Safe-to-Spend calculated?2021-09-13T22:01:00-04:00

Your weekly Safe-to-Spend amount is based on your regular income and committed expenses. Weekly uses these two numbers to calculate an average amount that can be spent each week, while still keeping enough money available for committed expenses like bills, loan payments, and savings.

To calculate this number we first have to find the average weekly amount for both your regular income and your committed expenses. Weekly takes the amount of each item and converts it to a weekly amount. For example, if you’re paid every two weeks, Weekly simply takes that income and divides it by two to get your weekly income.

Many bills, subscriptions, and loan payments are paid on a monthly basis. To convert a monthly amount to a weekly amount we divide by the average number of weeks per month which is 4.34524.

You can use this chart to convert any recurring transaction to a weekly amount.

Frequency Calculation
Weekly None
Every two weeks Divide by 2
Twice a month Multiply by 2 then divide by 4.34524
Monthly Divide by 4.34524
Every x months Divide by x then divide by 4.34524

Learn more about why Weekly uses averages.

Syncing Transactions

What to do if my bank account won’t link?2021-09-20T15:59:15-04:00

If you’re having trouble connecting to your bank account, take a screenshot of the error message you’re getting and email that to [email protected]

How do I sync bank accounts to Weekly?2021-10-13T12:25:15-04:00

Once you have discovered your weekly Safe-To-Spend, Weekly will prompt you to “Link An Account”.  From there you choose your bank, add in your bank login info and then choose which accounts you will like to sync.

Additional bank accounts can be linked by going to the Accounts tab at the bottom of the screen, then tapping the plus (+) button on the top right corner. Active subscribers can add up to five institutions.
How often does Weekly download new bank transactions?2021-09-13T19:43:53-04:00

Transactions from major financial institutions (i.e. Chase or Citi) are usually downloaded two or three times per day. Smaller institutions may be updated less frequently. If you don’t see a transaction in Weekly after 48 hours, please reach out to our support team.

You might also consider adding transactions manually.
Can I schedule a transaction for the future?2021-09-13T19:42:50-04:00

Scheduling a transaction for a future week can be useful when you spend money today but want it reflected in the future. For example, if you purchase concert tickets but want to have the transaction recorded when you attend the concert.

To schedule a transaction in the future, simply create the transaction (tap the plus icon on the Dashboard page) then set the date to sometime after the current week. Weekly will prompt you to schedule the transaction.

You can see your scheduled transactions by tapping the calendar icon on the Dashboard page and then tapping “Scheduled transactions”. Weekly will automatically add these transactions when you start a new week that includes the transaction date.

Can I add transactions manually even with a linked bank account?2021-09-13T19:41:13-04:00

Absolutely. Inputting transactions manually is a great way to instantly update your Safe-to-Spend and keep you present when you’re spending money.

Manually added transactions will be automatically matched to transactions that sync from your bank account for the same amount. If a transaction is matched it will have a checkmark next to it on the Dashboard and you won’t be prompted to review the matched transaction from the bank.

If the transaction you entered doesn’t quite match the amount from your bank it won’t be automatically matched. Instead, you will have the option to match the transaction yourself on the confirmation screen as shown in this sushi example.
What financial institutions should I link to Weekly?2021-09-13T19:41:41-04:00

Weekly supports automatically importing transactions from your financial institutions. We recommend you link any institutions that you use to spend money with. If you have other accounts with those institutions that don’t reflect spending (like business accounts or investment funds) you can easily disable those accounts.

We support syncing with over 11,500 institutions so you’ll be able to set up a connection with most institutions. Some institutions are not supported so transactions will need to be entered manually. Read more about why you may want to enter transactions manually even if you’ve linked your bank account. You can link up to 10 institutions at a time.

How do I review bank transactions?2021-09-13T19:38:14-04:00

Many budgeting apps automatically update your budget with new transactions from your bank. This can make it difficult to understand why your budget has changed and what new transactions came in since the last time you looked at your budget.

Weekly takes a different approach to support mindfulness and accuracy. Each time Weekly syncs new bank transactions you’ll receive a notification to review them. You’ll see a list of all the new transactions on the review page and be able to mark them as safe-to-spend, recurring, or ignore.

Safe-to-Spend

Transactions for day-to-day spending like groceries, gas, and entertainment should be marked as Safe-to-Spend. You may also have irregular income like birthday money from grandma that you’ll want to put here as well.

When you mark a transaction as Safe-to-Spend your Safe-to-Spend amount will be updated and you will see the transaction listed on the Dashboard under “transactions”.

Recurring

Transactions for your regular income or committed expenses should be marked as recurring. When a transaction is marked as recurring it does not update your Safe-to-Spend since it’s already been accounted for in your weekly Safe-to-Spend calculation.

If a recurring transaction matches the amount for an existing committed expense or regular income, you’ll see a suggestion button you can tap to quickly select that recurring item. If the transaction does not match the amount of your recurring item, simply select “Recurring” then tap on the recurring item the transaction is for. Weekly will give you the option to update your recurring item to keep your weekly Safe-to-Spend up to date.

Ignore

Transactions for credit card payments or internal account transfers don’t affect your spending and can safely be ignored. You may also want to ignore other transactions like one-off income that you simply want to save in your bank account.

What banks are supported?2021-09-13T19:52:40-04:00

Weekly support 1,000s of banks and credit card accounts. Your bank is mostly likely supported. When you create your account, you will be prompted with search bar to search for you bank and you will be able to see if its supported before subscribing to Weekly.

What should I do if my transactions are not syncing to Weekly?2021-09-20T15:56:34-04:00

If the app has not synced in a few days it may be a problem with the connection.  Try disconnecting and reconnecting with the financial institution.  If you are still experiencing problems, please contact us at [email protected]

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